Testimonials.

Browse through our testimonials and see what our clients think of us.

“As an online business, our IT functionality is of paramount importance. Working with West Spring has been brilliant, they initially helped us update our email system to ensure effective communication with customers and have since provided ongoing support with all IT functions. The team are always quick to help with, and resolve, any issue and do so in a friendly and professional manner. I wouldn’t hesitate to recommend them.”

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Allie Hawkins – Managing Director

“We appointed WestSpring in July 2019 as our first outsourced IT Provider. Jason, Phil and their team bring what feels like a unique combination of top-notch technical know-how and absolutely fantastic customer service. They are unfailingly courteous, friendly and positive, and nothing has been too much trouble for them. We love the fact they often come into our office and feel like part of our team.

WestSpring are currently upgrading our IT infrastructure; their advice about the steps we need to take, and the investment we need to make is sound, detailed and proportional. They have quickly developed a good understanding of our business, and so have been able to develop a IT roadmap for us which addresses both current issues and our plans for the future. I’m looking forward to working with them for many years to come.”

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Tamlyn Driver – Operations & Employee Experience Director

“We appointed WestSpring in July 2019 as our first outsourced IT Provider. Jason, Phil and their team bring what feels like a unique combination of top-notch technical know-how and absolutely fantastic customer service. They are unfailingly courteous, friendly and positive, and nothing has been too much trouble for them. We love the fact they often come into our office and feel like part of our team.

WestSpring are currently upgrading our IT infrastructure; their advice about the steps we need to take, and the investment we need to make is sound, detailed and proportional. They have quickly developed a good understanding of our business, and so have been able to develop a IT roadmap for us which addresses both current issues and our plans for the future. I’m looking forward to working with them for many years to come.”

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Tamlyn Driver – Operations & Employee Experience Director

“We first engaged with Westspring in the midst of a really bad experience from our IT services company who had both ripped us off and provided a bad service so we weren’t in a great position at the time. From the first time I engaged with Jason and Westspring IT my opinions soon changed. They proposed a brand new cloud-based solution that has proved to be more efficient, quicker, stable and far more cost-effective for my business. They have supported us through 3 office moves already and every time they go over and above to make sure things go smoothly. They are also a great bunch who are all friendly, reliable and more importantly they can simplify tech and infrastructure to people who don’t really understand it like me! I would highly recommend Westspring IT.”

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Chris Sheard – Managing Director

“The team at Westspring have simply been brilliant for ForrestBrown, since we started working together in 2016.  When I first met Jason and Phil I knew that we were going to get along.  Their service proposition was different to anyone else I had met and despite the technical nature of their business, they put me and my firm’s needs at the centre of everything they do.  Westspring pride themselves on the high level of client service that they deliver and they continue to exceed my expectations.”

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Simon Brown – Founder & Managing Director

“The team at Westspring have simply been brilliant for ForrestBrown, since we started working together in 2016.  When I first met Jason and Phil I knew that we were going to get along.  Their service proposition was different to anyone else I had met and despite the technical nature of their business, they put me and my firm’s needs at the centre of everything they did.  Westspring pride themselves on the high level of client service that they deliver and they continue to exceed my expectations.”

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Simon Brown – Founder & Managing Director

“The team at Westspring are professional, experienced and nothing is ever a problem.  They have managed our IT infrastructure since 2017, which included a move to new premises, assisting us with our cyber security and gaining ISO27001 since switching we haven’t once had a problem with them.  Very highly recommended!”

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Sven Baker – Business Development Manager

“It’s been a great experience working with WestSpring IT. From the initial review of what was needed, through re-designing our IT setup to day to day IT support the service has been excellent. Their investment in getting things right the first time has meant that IT support issues have reduced to the lowest levels we’ve ever had.”

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Bruce Griffin – Founder and CEO

“It’s been a great experience working with WestSpring IT. From the initial review of what was needed, through re-designing our IT setup to day to day IT support the service has been excellent. Their investment in getting things right the first time has meant that IT support issues have reduced to the lowest levels we’ve ever had.”

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Bruce Griffin – Founder and CEO

“Before Westspring came along we were in a bit of a pickle with our IT provider with continuous problems.  Jason & Phil came to our rescue and replaced our server, network and firewall and implemented a new back-up procedure.

Throughout these works, there was minimal disruption to us operating as a business and they were in the office to help with any issues that cropped up.  Since then our IT systems are working better than ever. We have regular site visits and have access to reports showing how our devices are operating.  Westspring are a brilliant proactive company, who are always on hand to help, regardless of how many times a day we ring them!!  At last we have confidence in our IT provider.  Thank you WestSpring!”

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Lisa Kendall – Partner

“Working with WestSpring is great they take time to know and understand our business and work closely with our team. Since taking over they have been instrumental in helping us migrate to the cloud reducing our costs and enable our global business to become more efficient. They provide a service we know, understand and trust. The team are local and friendly and always willing to help.”

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Terry Healy – Operations Manager

“Working with WestSpring is great they take time to know and understand our business and work closely with our team. Since taking over they have been instrumental in helping us migrate to the cloud reducing our costs and enable our global business to become more efficient. They provide a service we know, understand and trust. The team are local and friendly and always willing to help.”

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Terry Healy – Operations Manager

“Jason and the team helped us with organising our IT policies and ensuring we had a robust infrastructure in place. The consultancy offered by WestSpring was given to us in a way which was easy to understand and simple to implement.”

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Nick – Managing Partner

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