Black & White Bridging – Case Study

Client Name: Black & White Bridging

Company Overview: Black & White Bridging (previously Bath & West Finance) was established in 2013 to provide short-term, non-regulated lending solutions to property professionals in the South of England, with a focus on the South West where they are based.

Visit Website

Client Feedback

“We have enjoyed working with the whole team at WestSpring IT over the last number of months, and we have been very impressed with their approach to our project. The initial review was very thorough in understanding our current and future needs, and we received a proposal that hit the mark. Our tight timescales were accommodated and the implementation was seamless. The aftercare has also been fantastic and they are willing to look at anything and everything that we can throw at them. WestSpring IT has become an integral lifeline for our company and we look forward to the continued partnership in the future.”

Nicholas Rideout, Financial Controller at Black & White Bridging

Project Brief

Black & White Bridging approached WestSpring in 2020 looking to partner with a reliable MSP to take care of all aspects of IT/technology at their new office in Wick.

There were several business challenges being faced, largely caused by sustained business growth but also adapting as a business to a world with Coronavirus.

Project Brief

Black & White Bridging approached WestSpring in 2020 looking to partner with a reliable MSP to take care of all aspects of IT /technology at their new office in Wick.

There were several business challenges being faced, largely caused by sustained business growth but also adapting as a business to a world with Coronavirus.

Project Objective

It was essential that Black & White Bridging’s new IT infrastructure is manageable, secure and ready for staff to use both from the office and remotely.

Their new partner should consult and recommend new equipment to improve reliability and performance across the entire business. Improving the performance of business-critical applications also formed a key part of the project goals.

The final goal was to recommend and roll out a new disaster recovery solution capable of getting the business back online and operational fast.

The Solution

  • A new cloud-based solution – data and business-critical apps held and backed up in the cloud for a seamless experience between home and office working. By having a server in the cloud, WestSpring can centrally manage users’ permissions, roll out password complexity policies and laptop drive encryption protecting data in the event of theft.
  • SaaS protection to securely backup up their Microsoft 365 environment.Setup and configure a secure, managed network with use of an enterprise grade WatchGuard firewall and UniFi network equipment.
  • A full review and license audit of their existing Microsoft Office 365 environment.
  • A new comms cabinet, for security and simplified management. This also included a UPS giving protection against power surges.
  • WestSpring Unlimited IT Support – for day to day support.
  • Removal of local admin rights on all company devices, ensuring all new software installs are authorised, reducing the risk of malware, ransomware, and other malicious attacks.
  • Removing default passwords from any networking equipment and lockdown of new firewall, minimizing the risk of cyber-attacks.

The Results

The project was started to ensure that Black & White Bridging had the infrastructure in place to continue to grow without being help back by their IT.

Black & White Bridging now have everything in place to efficiently work from home or office. They have an IT partner who takes care of their support needs and all built on a rock solid, secure foundation which is scalable with their business plans.

What’s Next?

Since the project went underway, Black & White Bridging has also looked to WestSpring to update and manage their website, improving all-round security.

We’ve also supported them with their marketing and social media presence, thanks to a partnership with Space Discovery, a new arm of WestSpring IT dedicated to SEO and Social Media success.

Cyber Essentials

Click here

Managed Firewalls

Click here

More Case Studies

Click here

Could you be our next case study?

  • This field is for validation purposes and should be left unchanged.