Simply Unlimited. Different.

We provide truly unlimited support, delivered by real people who put relationships at the forefront (and have fun along the way!)

Delivering IT Support and Services with a Difference

The way we work is innovative and different to the majority of our competitors yet, as a concept, it’s really just common sense. We put our people above all else, which translates into delivering a first-class service – always. Happy staff are hard-working staff, so reward, recognition and retention is key.

real people not robots blog
truly unlimited support

Delivering IT Support and Services with a Difference

The way we work is innovative and different to the majority of our competitors yet, as a concept, it’s really just common sense. We put our people above all else, which translates into delivering a first-class service – always. Happy staff are hard-working staff, so reward, recognition and retention is key.

Our Services

managed it

Managed IT

Unlimited support, one fixed monthly fee. Our team is your team, you will get to know us as we get to understand your business and IT requirements.

Security

Ransomware, Hackers, Data loss, Cyber security and GDPR can all be a bit confusing. With WestSpring you can have peace of mind that your IT is safe.

Cloud

Cloud

Providing bespoke cloud solutions, utilising multiple platforms, for cost-effective, scalable, secure and reliable infrastructures for businesses.

Our People

We’re not your typical IT team. We place great importance on company culture and strongly believe in people over profit. By building a supportive, great place to work we’ve created an enthusiastic and ambitious team who love what they do, which translates into a great client experience.

"Slick and well planned"

“We were really impressed with how smooth and simple it was moving our IT across to WestSpring. The onboarding process was slick and well planned. Their attention to detail and response times to support requests have been first class. WestSpring has also recently delivered a new phone system for us, improving functionality and reducing the number of suppliers we work with in the process. A great business to work with.”

Dave Avent
Group Financial Controller, Autograph Homes

"Your customer service is exceptional"

“Jason – I know I’ve said it before but your team ARE FAB! Jack and the team are great. I know I can be a difficult customer but WestSpring makes our business better. You are doing something right –please don’t change it. Your customer service is exceptional, the calmness and support you provide is without doubt some of the best we have ever seen. Keep up the good work.”

Emma Webber
Founder, Natural Spa Factory

"Wonderful team who provide a fantastic service"

“Moving from a physical server to a cloud server was a big jump for Method but WestSpring made the whole process smooth and with minimal disruption. George consulted with us at each stage of the project, telling us what had been done and what the next step was. Once the project was complete, George did a great job dealing with any follow up queries we had and was always on hand to sort them out in a friendly and professional manner. I highly recommend WestSpring, they are a wonderful team who provide a fantastic service.”

Lisa Kendall
Partner, Method Consulting

"Friendly and professional manner"

“As an online business, our IT functionality is of paramount importance. Working with WestSpring has been brilliant, they initially helped us update our email system to ensure effective communication with customers and have since provided ongoing support with all IT functions. The team are always quick to help with, and resolve, any issue and do so in a friendly and professional manner. I wouldn’t hesitate to recommend them.”

Allie Hawkins
Managing Director, Race at Your Pace

"Top-notch technical know-how and absolutely fantastic customer service"

“We appointed WestSpring in July 2019 as our first outsourced IT Provider. Jason, Phil and their team bring what feels like a unique combination of top-notch technical know-how and absolutely fantastic customer service. They are unfailingly courteous, friendly and positive, and nothing has been too much trouble for them. We love the fact they often come into our office and feel like part of our team.

WestSpring are currently upgrading our IT infrastructure; their advice about the steps we need to take, and the investment we need to make is sound, detailed and proportional. They have quickly developed a good understanding of our business, and so have been able to develop a IT roadmap for us which addresses both current issues and our plans for the future. I’m looking forward to working with them for many years to come.

Tamlyn Driver
Operations & Employee Experience Director, cx partners

"They go above and beyond to make sure things go smoothly"

We first engaged with WestSpring in the midst of a really bad experience from our IT services company who had both ripped us off and provided a bad service so we weren’t in a great position at the time. From the first time I engaged with Jason and WestSpring IT my opinions soon changed. They proposed a brand new cloud-based solution that has proved to be more efficient, quicker, stable and far more cost-effective for my business. They have supported us through 3 office moves already and every time they go over and above to make sure things go smoothly. They are also a great bunch who are all friendly, reliable and more importantly they can simplify tech and infrastructure to people who don’t really understand it like me! I would highly recommend WestSpring IT.

Chris Sheard
Managing Director, SR2

"They continue to exceed my expectations"

The team at WestSpring have simply been brilliant for ForrestBrown, since we started working together in 2016.  When I first met Jason and Phil I knew that we were going to get along.  Their service proposition was different to anyone else I had met and despite the technical nature of their business, they put me and my firm’s needs at the centre of everything they do.  WestSpring pride themselves on the high level of client service that they deliver and they continue to exceed my expectations.

Simon Brown
Founder & Managing Director, ForrestBrown

"Nothing is ever a problem"

The team at Westspring are professional, experienced and nothing is ever a problem.  They have managed our IT infrastructure since 2017, which included a move to new premises, assisting us with our cyber security and gaining ISO27001 since switching we haven’t once had a problem with them.  Very highly recommended!

Sven Baker
Business Development Manager, Ingenia

"Great experience working with WestSpring IT"

It’s been a great experience working with WestSpring IT. From the initial review of what was needed, through re-designing our IT setup to day to day IT support the service has been excellent. Their investment in getting things right the first time has meant that IT support issues have reduced to the lowest levels we’ve ever had.

Bruce Griffin
Founder and CEO, Rockpool

"Our IT systems are working better than ever"

“Before WestSpring came along we were in a bit of a pickle with our IT provider with continuous problems.  Jason & Phil came to our rescue and replaced our server, network and firewall and implemented a new back-up procedure.

Throughout these works, there was minimal disruption to us operating as a business and they were in the office to help with any issues that cropped up.  Since then our IT systems are working better than ever. We have regular site visits and have access to reports showing how our devices are operating.  WestSpring are a brilliant proactive company, who are always on hand to help, regardless of how many times a day we ring them!!  At last we have confidence in our IT provider.  Thank you WestSpring!”

Lisa Kendall
Partner, Method Consulting

"They provide a service we know, understand and trust"

Working with WestSpring is great they take time to know and understand our business and work closely with our team. Since taking over they have been instrumental in helping us migrate to the cloud reducing our costs and enable our global business to become more efficient. They provide a service we know, understand and trust. The team are local and friendly and always willing to help.

Terry Healy
Operations Manager, The Somerset Toiletry Company

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